The Asian Banker recently released the winners of its series awards including Financial Technology Innovation Awards 2023. ICBC won a number of FinTech awards including “International Best Data Management Implementation” “International Best Process Automation Implementation” “Best Digital Trade Finance Platform Initiative in China” and “Best Banking as a Service Technology in China”.

ICBC has constantly strengthened protection of customer information and data security, deepened large-scale application of new technologies, and intensified exploration of cutting-edge technology. ICBC has independently and creatively developed a series of enterprise-level new technology platforms including big data, artificial intelligence (AI), blockchain, Internet of Things and 5G, which are of the highest levels of their kind in the financial sector according to a number of national evaluations. Meanwhile, centering around “serving customers, empowering employees”, ICBC has strengthened transformation of new technological results into value. In the field of AI, ICBC has realized RMB10 billion-level practical application of AI models and employed AI in various typical business scenarios including financial market investment research assistant and internal audit assistant. In the field of robotic process automation (RPA), ICBC has built an RPA scenario market in which typical application scenarios such as personal loan warrant entry and declaration of balance of payments are built and shared, which has effectively reduced daily workload. In the field of big data, ICBC has strengthened the building of the enterprise-level data middle-office and the big data platform. By adding real-time data warehouse capability, it has improved the utilization and service efficiency of big data resources. In the field of digital human, ICBC has built the 3D digital human images “Gong Xiao Zheng” and “Gong Xiao Cheng” and launched the digital employee image change function for customers, helping improve customer interactive service experience.

Established in 1996, The Asian Banker is an experienced and authoritative research, consulting and information agency in the financial industry. The awards programme of The Asian Banker is an authoritative awards programme in the global financial industry. It evaluates banking and non-banking institutions in the Asia Pacific region, the Middle East, Central Asia and Africa and selects annual winners through strict selection process.