¡¡ Peony Card Equity & Use
Global Service and Support With peony express card, you can have global service and support based on worldwide professional service network of ICBC and American Express Co., Ltd. Special Chinese and English service hotline (86) (0)21-52989282 will enable your to have considerate service wherever you are. Global service and support of peony express card will ensure your good travel and safety and guaranty throughout the world. Emergent Support Service ICBC will provide you with professional emergent support service though International SOS (Hong Kong) Co., Ltd. ("SOS" for short). You can call SOS day and night service hotline (86) (0)21-52989282 to get global support service including the following contents. ¡ôPre-travel information service (for use only in China)¡ô Preparation before travel is always with trivial details. If you can promptly and rapidly get various important information, you can easily arrange your travel. "Pre-travel information service" of peony express card will: 1. Provide you with information about related embassies and visa application. Information is released by related official departments and provided by embassies and consular agents. 2. Provide information about designated clinics or hospitals for you to make health examination before visa application. SOS will try its best to arrange reservation for you. 3. Provide materials on customs of different countries. SOS can help you to know information on foreign customs and goods tariff and quantity of duty-free goods that can be brought to the country or region when traveling. 4. Provide information on global vaccine injection. ¡ôOverseas Medical Support Service¡ô When you feel not well in a strange environment at overseas, "overseas medical support service" of peony express card will make you rest and worriless. Guide of Medical Service Providers When you need to consult with physicians and information on hospitals or dentists at overseas, you can get information on the nearest medical service providers such as their names, addresses and telephone numbers, etc., with contacting SOS service hotline. SOS can also provide information on business hours of them and doctors speaking Putonghua When conditions permit, SOS will provide you information on doctors speaking Putonghua to provide you more convenient service. Even you can't provide various information, SOS will provide you helpful suggestion to ensure you to have due rights and interests. Dispatch Doctor on Spot When you feel not well and need medical help, you can get SOS arrange a doctor to you if possible. Note: Cardholders should bear any medical cost or expenses of a third party (please call SOS for details on charge items and standards.) ¡ôGlobal Medical Support Service (including China)¡ô With peony express card, SOS professional global service network will provide you with professional and effective medical support service wherever you are. Emergent Medical Hospitalization Arrangement If you have emergent medical state in China or foreign countries and regions, you can call SOS for emergent help to get medical guaranty including when you are at air or land transportation. SOS will arrange you to the nearest hospital for appropriate medical service, and also provides you with appropriate communication equipment and language service and mobile medical equipment and medical care personnel. Note: cardholders must bear all the medical cost or expenses of a third party. Emergent repatriation medical arrangement If you have emergent health state in China or foreign countries and regions and need go back to your country as soon as possible, you can call SOS for emergent help, SOS will help you to arrange related affairs to ensure you can return to your country or region as soon as possible. Note: cardholders must bear all the medical cost or expenses of a third party. Hospitalization Procedures SOS will help cardholders with hospitalization procedures and provide customers with hospitalization cost guarantee service with prior approval for guarantee. Guarantee provided by the customer can be provided in form of card of the cardholder itself or cash of his relatives or other form approved by SOS. Note: SOS will charge certain service fee for the guarantee service. In addition, the cardholder will bear all the related and third party's cost. ¡ôSupport Service for Overseas Midway Travel¡ô "Support service for overseas midway travel" of peony express can provide help of embassies, consulates and lawyers to ensure your property rights and interests and help you with smooth communications and exchange by arrange accompanying interpreters to crease easy and joyful tour. Provide You with Information on Embassies and Consulates SOS service hotline can help you to get information on the nearest consulates and embassies including address, telephone numbers and working hours, etc. Provide You with Lawyer Help You can get contact information on related lawyers or law practitioners. Which law service provider is chosen is up to you. Note: the cardholder will bear the expenses of the third party. Provide You with Interpreters For business or leisure, if required, you can be provided with one interpreter and if permitted, SOS even can provide with one spot interpreter. Which service provider is chosen is up to you. Note: the cardholder will bear the expenses of the third party. Statement: the above service shall be provided and be responsible. ICBC, American Express Co., Ltd. and its subordinate or affiliated company takes no responsibility for any loss and damage arising from this. Please contact SOS by dialing (86) (0)21-52989282 for details of terms and conditions of the related service. ¡ôForeign Credit Card Service¡ô With peony express card, you will have more than 1700 "travel service office" in more than 130 countries throughout the world, which provide rapid and safe service and support. Travel arrangement assistance service Professional "travel arrangement assistance service" of peony express card will arrange travel affairs for you to help you to reach destination in time and to enjoy safe and worriless travel. Purchase American Express Travel Check and Foreign Exchange Service With peony express card, you strengthen safety and convenience for travel by purchasing American Express Travel Check. Moreover, you can exchange foreign currencies in more than 1700 "travel service office" in more than 130 countries throughout the world, to have more choice. * Including travel service offices of American Express Co., Ltd., its service c company and agency organizations. Please call SOS (86) (0)21£52989282 for address of travel service offices of American Express.  ¡ôSelection & Treatment¡ô With peony express card, you will have member treatment selected by American Express. Selected emporiums accepting American Express Card in many countries throughout the world including China, will provide you with excellent discount and many preferential treatment. Consumption and settlement with peony express card, you will have many overbalance preferential and VIP treatment peculiar to members such as tourism, leisure, catering and shopping provided by American Express in major cities of the world. Please access here or call SOS hotline (86) (0)21-52989282 for preferential details in major cities in the world. ¡ôInternet Safe¡ô You can store various ID information including medical, passport and credit card with "Internet Safe" service of peony express card. When you require, you can visit your "Internet Safe" to safely obtain the materials to have a personal material and information database, to get emergent service on medical service, receiving passport and credit card and t have reliable data guarantee. Please call SOS hotline (86) (0)21-52989282 for details about the service. Peony Express Card Use Guide and Rights and Interest Manual Download |
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