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Operating results (in RMB millions) 2024Q1 2023Q1 Change rate
Net interest income 161,401 168,412 -4.2%
Net fee and commission income 39,342 40,486 -2.8%
Operating income 210,165 218,461 -3.8%
Operating expenses 48,585 47,953 1.3%
Impairment losses 60,075 65,022 -7.6%
Operating profit 101,505 105,486 -3.8%
Profit before taxation 102,455 106,586 -3.9%
Net profit 88,062 90,770 -3.0%

Balance sheet items (in RMB millions) 2024.03.31 2023.12.31 Change rate
Total assets 47,600,027 44,697,079 6.5%
loans and advances to customers 26,630,174 26,086,482 2.1%
Investment 12,233,385 11,849,668 3.2%
Total liabilities 43,723,412 40,920,491 6.8%
Due to customers 35,035,080 33,521,174 4.5%
Due to banks and other financial institutions 4,207,845 3,369,858 24.9%
Equity attributable to equity holders of the parent company 3,857,572 3,756,887 2.7%
Net asset value per share (in RMB yuan) （1） 9.83 9.55 0.28

Per share data (in RMB yuan) 2024Q1 2023Q1 Change
Basic earnings per share 0.24 0.25 -0.01
Diluted earnings per share 0.24 0.25 -0.01
 
    Note: (1) Calculated by dividing equity attributable to equity holders of the parent company after deduction of other equity instruments at the end of the reporting period by the total number of ordinary shares at the end of the reporting period.